Food & Beverage

Restaurant Chain Operations

Multi-location restaurant chain managing suppliers, inventory, cost tracking, and customer outreach from a single AI-powered dashboard.

ERPInventoryWorkflowMulti-Channel

The Challenge

A restaurant chain with 5 locations had no centralized inventory system. Each location ordered supplies independently, leading to inconsistent costs, food waste from over-ordering, and no visibility into per-product cost tracking.

The Solution

Deployed UniCore ERP with multi-warehouse inventory (one per location), automated supplier ordering via Kafka workflows, and product-level cost tracking using the built-in cost price fields. The Finance Agent generates weekly expense reports, while LINE and Telegram bots handle reservation inquiries.

Key Features Used

✓Multi-warehouse inventory (5 locations, bin-level tracking)
✓Supplier contact management with order history
✓Automated low-stock reorder via Kafka events
✓Product cost tracking with per-item cost price fields
✓LINE bot for customer reservations and promotions
✓Weekly expense reports via Finance Agent

Results

-45%

Food waste reduction

12% (bulk coordination)

Supplier cost savings

97%

Inventory accuracy

70%

Reservation inquiries automated

“We finally know exactly what each dish costs us. That visibility alone saved us 12% on supplies.”

Operations Director — Restaurant Chain, 5 Locations

Tech Stack

ERP Service (Inventory, Orders, Contacts, Expenses)Kafka Workflow EngineFinance AgentComms Agent (LINE, Telegram)PostgreSQL views (food cost analysis)

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